Grievance Mechanism – mgm

ENVIRONMENTAL & SOCIAL GRIEVANCE MECHANISM

The MSEF II E&S Grievance Mechanism is designed to provide individuals, communities and companies who have concerns or may have been adversely affected by MSEF II investments, with a direct channel of communication for raising complaints or grievances.

Procedure for submitting a complaint/grievance:

If your complaint relates to the environmental and social impacts of a project that MSEF II is participating in, or is actively considering, complete the form below and click on SUBMIT, or click HERE to download, fill the form and send by physical mail to: 2 S Biscayne Blvd, Suite 2610, Miami, FL 33131, USA (Note: Complaints must be filed within 12 months from the date on which the relevant event occurred or it came to the attention of the person filing the complaint).
If your complaint/grievance is not directly related to MSEF II investment-specific environmental/social matters, kindly contact us via email at contact@mgminnovacap.com.

GRIEVANCE MECHANISM FORM

*Date of submission of grievance/complaint

*Name/Organization submitting grievance/complaint

Contact information

*Address

*Telephone

*Email

*Country/Province/City

*Would you like this complaint to be kept confidential?

Note: MSEF II will keep the identity of complainant confidential if requested to do so, but will not accept anonymous complaints. Materials submitted in support of a complaint will not be released without the consent of the party that submitted it. Complainants should be aware that other parties, including the client and MSEF II staff, will usually be informed about the substance of the complaint. Complainants should inform MSEF II at the very beginning of any discussions or correspondence about any information that complainants do not wish to be disclosed.

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*Name / short description of the MSEF II investment your grievance/complaint is related to

*Please describe your grievance/complaint in as much detail as possible

*What results would you expect to get by sending this grievance/complaint

Documents that support your complaint